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HBCHRC (through Innovsource) invites applications for 2 Telephone Operator posts via walk-in interview on May 06, 2026. Eligibility: 12th Pass with 3 yrs experience. Check details.

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Homi Bhabha Cancer Hospital & Research Centre (HBCHRC), Punjab, through its outsourcing agency M/s. Innovsource Services Pvt. Ltd., has announced a walk-in interview for 2 Telephone Operator posts. Eligible and interested candidates meeting the specified criteria can attend the walk-in interview on May 06, 2026. This is a great opportunity for candidates with 12th pass qualification and relevant experience in BPO operations to join a prestigious institution under the Department of Atomic Energy, Government of India.

Quick Overview

Organization Homi Bhabha Cancer Hospital & Research Centre, Punjab (through Innovsource Services Pvt. Ltd.)
Post Name Telephone Operator
Total Vacancies 02
Walk-in Interview Date 06 May 2026
Reporting Time 09:30 A.M. to 11:00 A.M.
Salary Rs. 23,870/- per month
Job Location New Chandigarh, Punjab
Official Website (for queries) tmc.gov.in (General), outsourcing@hbchrcm.tmc.gov.in (Specific)

Vacancy Details

Post Name Total Vacancies Salary (per month)
Telephone Operator 02 Rs. 23,870/-

Eligibility Criteria

Educational Qualification

  • Candidates must have passed 12th Standard in any stream from a recognized board.

Age Limit

Category Age Limit (as on date of interview)
General Up to 27 Years

Note: Age and experience may be relaxed for candidates possessing higher qualifications and/or deserving candidates, subject to approval by the competent authority.

Experience

  • Minimum 3 years’ experience of working in BPO operations.
  • Proficiency in handling exchange board, preferably EPABX and related services, is required.
  • Ability to converse fluently in English, Hindi, and Punjabi.
  • Candidates must be willing to work in shift duties, including nights, Sundays, and holidays, and in reception and other office areas.

Application Fee

Application fee details are not mentioned in the official notification. Candidates should assume no fee for walk-in interviews unless explicitly stated at the venue.

Important Dates

Event Date
Notification Date 17 April 2026
Walk-in Interview Date 06 May 2026
Reporting Time 09:30 A.M. to 11:00 A.M.

Selection Process

  1. Walk-in Interview: Eligible candidates will directly attend the interview.
  2. MCQ Test (if applicable): In case of a large number of candidates, an initial Multiple Choice Question (MCQ) test may be conducted to shortlist candidates for the interview.
  3. Skill Test (if applicable): Depending on the number of applicants and institutional requirements, a skill test might be conducted.
  4. Document Verification: Original documents will be verified at the time of the interview.

The institute reserves the right to fix minimum eligibility standards and restrict the number of candidates called for written examination/interview/skill test. Mere fulfillment of prescribed qualifications does not guarantee selection.

How to Apply (Walk-in Interview)

  1. Check Eligibility: Ensure you meet all the educational, age, and experience criteria mentioned in the notification.
  2. Prepare Documents: Gather all necessary original documents and their photocopies as listed below.
  3. Prepare Resume: Have a well-prepared resume ready.
  4. Attend Interview: Report to the interview venue on the specified date and time.
  5. Venue: H.R.D Dept, Homi Bhabha Cancer Hospital & Research Centre, New Chandigarh, Medicity, Mohali, Punjab.
  6. Reporting Time: 09:30 A.M. to 11:00 A.M.
  7. Submit Documents: Submit photocopies of all required documents along with your resume and photographs.
  8. Original Documents: Carry all original documents for verification purposes.

Required Documents for Interview

Candidates must bring the following documents (photocopies for submission and originals for verification) to the walk-in interview:

  • Resume: Photocopy of your updated resume.
  • Photographs: 2 recent passport size photographs.
  • Date of Birth Proof: Birth Certificate / School Leaving Certificate / SSC Passing Certificate.
  • Educational Qualification: Mark Sheets and Passing Certificates for all final examinations (10th, 12th).
  • Experience Certificate:
    • Past Employment: Experience certificate indicating the date of joining and relieving.
    • Current Employment: Appointment letter and last pay slip.
  • Identity Proof: Copy of PAN Card.
  • Address Proof: Copy of Aadhar Card.
  • Any other relevant certificates/documents supporting your eligibility.

Important Links

Description Link
Official Website (TMC) tmc.gov.in
Query Email outsourcing@hbchrcm.tmc.gov.in
Contact Numbers 18005721201 or 01602810091 (EXTN: 3616)

Job Profile & Career Scope

A Telephone Operator at a medical institution like HBCHRC plays a crucial role in managing external and internal communications. The primary duties typically involve:

  • Operating EPABX/exchange board to connect incoming and outgoing calls.
  • Handling inquiries and directing calls to appropriate departments or personnel.
  • Providing information to callers, including patients, visitors, and staff.
  • Managing reception duties, greeting visitors, and assisting with general office tasks.
  • Working in shifts, including nights, weekends, and holidays, to ensure continuous communication services.
  • Maintaining records of calls and managing basic administrative tasks.

While this is a contract-based position through an outsourcing agency, gaining experience in a reputed institution like Homi Bhabha Cancer Hospital & Research Centre can be highly valuable. It offers exposure to a professional work environment and enhances communication and administrative skills, which are transferable to various other roles in healthcare or corporate sectors.

Preparation Tips for Walk-in Interview

Communication Skills

  • Practice English, Hindi, and Punjabi: Since the job requires proficiency in all three languages, practice conversing confidently.
  • Active Listening: Be prepared to listen carefully to questions and respond clearly and concisely.

Resume & Documents

  • Tailor Your Resume: Highlight your BPO experience, EPABX handling, and customer service skills.
  • Organize Documents: Keep all original and photocopies of documents neatly arranged for quick access during verification.

Interview Etiquette

  • Professional Attire: Dress formally and professionally for the interview.
  • Punctuality: Arrive well before the reporting time (09:30 A.M.).
  • Confidence: Maintain a positive attitude and confident body language.

General Knowledge (if MCQ test is conducted)

If an MCQ test is conducted, it might cover basic aptitude, general awareness, and communication skills. Stay updated with current affairs and brush up on basic reasoning and English grammar.

Frequently Asked Questions

Q1: What is the last date to apply for HBCHRC Telephone Operator Recruitment 2026?

The last date to apply is the walk-in interview date, which is May 06, 2026. Candidates must report between 09:30 A.M. and 11:00 A.M.

Q2: What is the age limit for this post?

The maximum age limit is 27 years as on the date of the interview (May 06, 2026).

Q3: Is there an application fee for this recruitment?

No application fee details are mentioned in the official notification. It is generally free to attend walk-in interviews unless otherwise specified.

Q4: What documents should I carry for the walk-in interview?

You must carry your resume, 2 passport size photographs, original and photocopies of DOB proof, educational qualification certificates, experience certificates, PAN card, and Aadhar card.

Q5: Is experience mandatory for the Telephone Operator post?

Yes, a minimum of 3 years’ experience in BPO operations, preferably handling EPABX, is mandatory.

Q6: Will there be a written exam or only an interview?

Primarily, it’s a walk-in interview. However, if a large number of candidates attend, an MCQ test may be conducted to shortlist candidates for the interview.

Q7: Can candidates from other states apply?

The notification states that this advertisement is only for Indian Nationals. While not explicitly restricting to Punjab residents, candidates should be prepared for potential local preference and must be able to work in Punjab.

Q8: What is the salary offered for the Telephone Operator post?

The salary offered is Rs. 23,870/- per month.

Q9: What are the working hours and conditions?

Candidates must be willing to work in shift duties, including nights, Sundays, and holidays, and in reception and other office areas.

Q10: Who is the recruiting agency?

M/s. Innovsource Services Pvt. Ltd. is the outsourcing agency responsible for the supply of manpower services to Homi Bhabha Cancer Hospital & Research Centre, Punjab.